The Operator’s Journal · No. 002

The Stopwatch That Made Me a Better Leader

I thought my job was to keep the meeting moving. The stopwatch showed me I was keeping everyone else from leading.

By Colby Clodfelter Leadership 6 minute read

I once discovered I couldn’t make it 90 seconds into a meeting without talking.

I know because I timed myself.

At that point in my career, I had become comfortable leading operating reviews. I knew the numbers. I understood the process. I could usually see where the conversation needed to go before the team got there.

That felt like a strength.

Then someone challenged me to measure how long I could sit in a meeting before stepping in. So I started the stopwatch.

I didn’t make it two minutes.

A question would be asked, the room would go quiet, and I would fill the space. If an answer wandered, I would redirect it. If the discussion slowed down, I would speed it up. If the team missed something, I would point it out.

The meetings were efficient. They were also mine.

The Leader With All the Answers

Early in a career, your value often comes from what you know and what you can personally execute.

You solve problems. You move faster. You answer the question. You earn trust by being capable and dependable.

That is useful—until the same behavior becomes the ceiling for everyone around you.

I had reached a point where working harder was no longer the answer. My organization needed more leaders who could think, decide and act without waiting for me.

But every time I rushed to fill the silence, I taught them the opposite lesson.

If the leader answers every question, the organization eventually stops thinking.

I wasn’t trying to control the room. I thought I was helping. But intent does not erase impact.

My speed was producing dependence.

Silence Feels Slower Than It Is

Once I noticed the pattern, I began using the stopwatch as a discipline.

When a question was asked, I waited. When the room got uncomfortable, I waited a little longer. When someone looked toward me for the answer, I redirected the question back to the team.

At first, the silence felt enormous. In reality, it was usually only a few seconds.

Those seconds mattered.

Someone would begin working through the problem. Another person would challenge an assumption. A supervisor who rarely spoke would add the operational detail everyone else was missing.

The answer was not always perfect. Sometimes the conversation took longer. But something more valuable than efficiency was beginning to grow.

Ownership.

From Performing to Building Capacity

There is a stage in leadership when being the strongest individual performer can make you successful. There is another stage when it can make the organization weaker.

The transition is difficult because the behaviors that earned your promotion—urgency, expertise, decisiveness, personal ownership—do not disappear. They must be used differently.

You still need to know the operation. You still have to set the standard. You still have to step in when safety, quality, ethics or the business is at risk.

But you cannot confuse being accountable with being the only person allowed to think.

The higher you move, the less your impact is measured by the number of problems you personally solve. Your impact is measured by the capability you create in others.

Questions Before Answers

I began changing the way I participated in meetings.

Instead of immediately offering an answer, I asked:

What do you see?

What changed?

What evidence supports that conclusion?

Who owns the next action?

What decision do you need from me?

Those questions did more than improve the meeting. They made the expectation clear: leaders were expected to arrive prepared to lead their part of the business.

It also made my role clearer. I was not there to dominate every discussion. I was there to ensure the right problem was being addressed, the standard was understood, accountability was assigned and barriers were removed.

That is a different kind of work.

The Cost of Moving Too Fast

Leaders often believe the organization needs more of their speed.

Sometimes it does.

During a crisis, hesitation can be costly. When facts are clear and the decision belongs to you, make it. When standards are being compromised, intervene.

But speed has a cost when it prevents other people from developing judgment.

If you are always the first to speak, you may never hear the best idea in the room. If you always correct the answer, you may never learn how your team is thinking. If you always rescue the meeting, no one else learns how to recover it.

Fast decisions can improve today’s result while weakening tomorrow’s organization.

Mature leadership requires knowing the difference.

What the Stopwatch Was Really Measuring

The stopwatch was never measuring time.

It was measuring my ability to create space.

Space for other leaders to think.

Space for a team to wrestle with a problem.

Space for someone else to take ownership.

Space for me to listen long enough to understand what was actually happening.

I still value urgency. I still believe a leader must be decisive. Manufacturing does not reward endless discussion.

But decisiveness and dominance are not the same thing.

The best leaders know when their voice is required—and when their silence will build more capability than another answer ever could.

A Different Measure of Leadership

I used to leave a strong meeting feeling good about how well I had led the conversation.

Now I evaluate it differently.

Did the right people speak?

Did the team understand the problem?

Did ownership stay with the person closest to the work?

Did we make a clear decision?

Will the organization be more capable the next time this issue appears?

If every meeting requires my energy to succeed, I have created a performance, not a system.

The stopwatch taught me that leadership is not always about adding more. Sometimes it is about having the discipline to get out of the way.

The collection

Return to The Operator’s Journal

View all →